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Client Experience (CX)
The development, implementation and execution of strategic, tactical and operational customer engagement plans, programs and initiatives. This involves working with teams and leaders across the organisation to drive income generation through improvements in client experience.
We can design and manage the Net Promoter Score (NPS) tool, gauging the loyalty of your organisation’s customer relationships and serve as an alternative to traditional customer satisfaction research. This has a clear correlation with revenue growth and retention.
Book an Appointment
Explore our available sessions and find the right time to connect with us.
01.
15 Min Phone Call Connect and see if we can collaborate
02.
Initial Discovery Session
03.
Introduction to Social Selling
04.
Introduction to Sales Transformation
05.
Introduction to Pipeline & Lead Generation
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